🚀 Introducing ROADS 2.0: A New Era of Revenue Benchmarking for Private Hospitals

The revenue and contracting landscape for private hospitals is shifting fast — and the industry needs tools that keep pace. Today, we’re excited to announce the release of ROADS 2.0, the most significant upgrade to the Revenue Optimisation and Decision Support platform since we launch ROADS over a year ago.

ROADS 2.0 delivers a major expansion in benchmark capability, a redesigned user experience, and a suite of new analytics modules that give hospitals sharper insight, deeper visibility, and more confidence in contract strategy than ever before.

With this release, ROADS moves from being a benchmarking tool to a comprehensive revenue intelligence platform.

Benchmark Against Both HCP and PHDB Annual Reports

Historically, ROADS has benchmarked revenue performance using the Hospital Casemix Protocol Annual Report (HCP-AR) — the industry’s insurer-centric view of expected hospital charges.

ROADS 2.0 now includes benchmarking using the Private Health Data Bureau Annual Report (PHDB-AR), giving hospitals dual perspectives:

• HCP (insurer-centric) — aligned with contracting and PHI-funded episodes

• PHDB (provider-centric) — a broader view capturing all admitted private hospital care

This means hospitals can now identify where revenue patterns diverge, understand payer-driven variation, and assess revenue performance with greater precision and contextual depth. While HCP-AR remains the gold standard in benchmarking for Private Health Insurance negotiations, the addition of PHDB-AR data gives providers a broader opportunity to understand revenue trends.

For the first time, hospitals can answer questions such as:

• Is our performance aligned with insurer-view benchmarks or provider-wide benchmarks?

• Where does payer behaviour influence expected charges?

• How do our results shift when self-funded and other non-PHI episodes are included?

This dual-lens benchmarking dramatically enhances contracting intelligence and elevates revenue strategy with a broader evidence-driven understanding of the market.

A New, More Intuitive ROADS Interface

ROADS 2.0 debuts a refreshed user experience designed around clarity, flexibility, and deeper insights.

New Look UI for Improve Analytics

Key improvements include:

• A cleaner and more simple platform to improve navigation

• Flexible filtering and drill-downs which allow user to more deeply explore the data and answer their specific questions

• Improved visualisations and comparison panels

• A more intuitive workflow that aligns with how hospitals conduct contracting analysis

Users gain more control and can explore revenue trends in a more natural, fluid way — whether you’re pressure-testing a contract, analysing funding patterns, or preparing board papers.

New Feature Releases in ROADS 2.0

Funding Gap Over Time Analysis

Track year-on-year differences between your actual revenue and expected benchmark revenue for specific insurers.

Funding Gap Analysis Over Time

This helps hospitals:

• Identify erosion or uplift in contract value over multiple contract periods

• Quantify the long-term financial impact of payer behaviour

• Flag DRGs driving underperformance early

• Strengthen evidence for contract negotiations

Revenue Per Bed Day Analysis

Provides a sharper measure of efficiency and utilisation by enabling:

• Normalised comparisons across facilities

• Insight into scale-adjusted performance

• Improved understanding of the relationship between case mix, length of stay, and revenue

Revenue Per Bed Analysis

This metric allows hospitals to articulate performance in a way executives and boards understand intuitively.

Improved Patient Catchment Maps

Our enhanced patient catchment maps now delivers:

• An ability to apply complex filters to maps

• Clearer visualisation of where you source patients based on procedure

• A more intuitive drill-down analysis at state, LHD and postcode level.

Maps with Meaning

This empowers hospitals to align service planning, referral development, and investment decisions with real-world catchment dynamics.

Integrated Charge Analysis Using PHDB Charge Buckets

ROADS 2.0 now incorporates PHDB charge buckets for benchmarking — bringing a new dimension to cost and revenue analysis.

Users can now:

• Compare component-level charges (e.g., theatre, prostheses, accommodation, bundled payments) against the PHDB averages for each DRG

• Understand where charging patterns differ from state or national provider benchmarks

• Prepare more defensible contract positions, with component-level evidence, for contracts funding through per-diem or case payments.

Why This Matters for Private Hospitals

Australian private hospitals are navigating one of the most complex operating environments in decades — rising costs, increasing acuity, shifting PHI behaviour, and significant regulatory reform (e.g., prostheses reforms, workforce pressures, and the renewed policy focus on PHI transparency).

ROADS 2.0 gives executives, CFOs, and contracting teams the analytical edge they need to stay ahead. It transforms fragmented data sources into clear, reliable, and actionable insight.

This release marks a major step toward building a more resilient, data-literate private hospital sector — one where decisions are grounded in evidence, not assumptions.

Want to see how ROADS 2.0 can help you achieve better outcomes? Lets chat.