Terms of Use

Effective date: 08/05/2026

These Website Terms of Use apply to your use of the Empowered Health Analytics website at www.empoweredhealthanalytics.com.au.

By accessing or using this website, you agree to these Terms of Use. If you do not agree, you should not use this website.

In these terms, EHA, we, us and our means Empowered Health Analytics Pty Ltd.

1. Website content

The content on this website is provided for general information only.

It may include information about EHA, ROADS analytics, Benchmark Reviews, advisory support, insurer negotiations, funding benchmarks, revenue opportunity, case examples, articles, insights or other business-related material.

While we aim to keep website content accurate and current, we do not guarantee that all content is complete, current, accurate or suitable for your specific circumstances.

2. No professional advice

The information on this website is not intended to be legal, financial, accounting, actuarial, clinical, operational or other professional advice.

You should not rely on website content as a substitute for advice specific to your organisation, contracts, data, commercial position or regulatory obligations.

Before making decisions based on information from this website, you should obtain appropriate professional advice.

This approach is consistent with common Australian government website disclaimers, which state that online material may be provided for reference only and should not be treated as professional advice.

3. Benchmarking, results and case examples

Any results, revenue opportunity figures, funding gap examples, case studies, testimonials or outcome examples on this website are provided to illustrate EHA’s work and the types of insights that may be identified through benchmarking and advisory support.

They do not guarantee that your hospital or organisation will achieve the same or similar outcomes.

Actual results may vary depending on factors including:

  • hospital type

  • payer mix

  • contract position

  • data quality and availability

  • service mix

  • fund exposure

  • negotiation timing

  • negotiation environment

  • commercial decisions made by your organisation

Any Benchmark Review, analysis or advisory engagement will depend on the agreed scope of work and the data provided.

4. Services are subject to separate terms

These Website Terms of Use only govern your use of this website.

If you engage EHA for a Benchmark Review, ROADS analytics, advisory support or any other service, that engagement will be governed by separate proposal, agreement, statement of work, confidentiality terms or other written arrangements between EHA and your organisation.

Nothing on this website creates a client relationship, advisory relationship or contractual obligation to provide services unless separately agreed in writing.

5. Website availability

We aim to keep the website available and functioning, but we do not guarantee uninterrupted, secure or error-free access.

We may suspend, withdraw, update or change all or part of the website at any time without notice.

We are not responsible if the website is unavailable for any reason.

6. Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to EHA.

This includes text, copy, graphics, designs, layouts, logos, icons, images, diagrams, downloadable materials, documents, page structure and other website content.

You may view and download website content for your own internal business review or evaluation of EHA’s services.

You must not, without our prior written consent:

  • copy, reproduce, republish or redistribute website content

  • modify or create derivative works from website content

  • use EHA branding, logos or trade marks

  • use website content for competing commercial purposes

  • scrape, harvest or systematically extract website content

7. Acceptable use

You must use this website lawfully and responsibly.

You must not:

  • use the website for unlawful, misleading or harmful purposes

  • attempt to gain unauthorised access to the website, systems, servers or data

  • introduce viruses, malware or harmful code

  • interfere with website security or functionality

  • scrape or harvest website content without permission

  • impersonate another person or organisation

  • submit false, misleading or malicious information through website forms

  • use the website in a way that may damage EHA’s reputation, systems or operations

8. Third-party links and tools

This website may include links to third-party websites, tools or platforms, including scheduling tools, analytics platforms, social media platforms, article links, embedded content or other external services.

Third-party websites and tools are not controlled by EHA.

We are not responsible for:

  • the content of third-party websites

  • the availability or security of third-party tools

  • third-party privacy practices

  • any loss or damage caused by your use of third-party websites or services

You should review the terms and privacy policies of any third-party service before using it.

9. User-submitted information

If you submit information through the website, including through enquiry forms, booking forms or other tools, you are responsible for ensuring the information is accurate, lawful and appropriate to provide.

You must not submit:

  • information you are not authorised to share

  • confidential hospital or patient data through general website forms

  • personal health information or patient-identifying information unless EHA has expressly agreed to receive it through an approved secure process

  • malicious code or harmful files

  • false, misleading or defamatory content

Any personal information you submit will be handled in accordance with our Privacy Policy.

10. Privacy

Your use of this website may involve the collection and handling of personal information.

Please review our Privacy Policy for information about how we collect, use, store and disclose personal information.

11. Limitation of liability

To the maximum extent permitted by law, EHA excludes liability for any loss, damage, cost or expense arising from or connected with:

  • your use of this website

  • reliance on website content

  • website unavailability or interruption

  • errors, omissions or inaccuracies in website content

  • third-party websites, tools or links

  • unauthorised access, cyber incidents or technical issues beyond our reasonable control

This includes direct, indirect, incidental, consequential or special loss, including loss of revenue, loss of opportunity, loss of data, loss of goodwill or business interruption.

Nothing in these terms excludes, restricts or modifies any rights, guarantees or remedies that cannot be excluded under applicable law, including the Australian Consumer Law.

12. Indemnity

You agree to indemnify EHA against loss, damage, liability, cost or expense arising from your breach of these Terms of Use, misuse of the website, unlawful conduct, or unauthorised submission or use of information.

13. Changes to these terms

We may update these Terms of Use from time to time.

The updated version will be published on this website with a revised effective date.

Your continued use of the website after changes are published means you accept the updated terms.

14. Governing law

These Terms of Use are governed by the laws of NSW, Australia.

You submit to the non-exclusive jurisdiction of the courts of NSW and the Commonwealth courts of Australia.

15. Contact us

For questions about these Terms of Use, contact:

Empowered Health Analytics Pty Ltd
Email: info@empoweredhealthanalytics.com.au